www.fidopharma.com ships the ordered items that are in-stock and ships back ordered items once they become available.
Shipping Policies of www.fidopharma.com are applicable to carrier service, Shipping options, payment methods, product returns and cancellations, etc.
Delays and problems with the order
We strive hard to make your online shopping convenient, but if you face any inconvenience or clearance problem, we make our own efforts to resolve it quickly. You can call on +919167231289 or email us on support@fidopharma.com with the tracking ID and order number to know the status of your order.
Error in address
Errors in address cannot be changed once the order is shipped. www.fidopharma.com coordinates with courier service providers to resolve the issue; however, if you make an error in the shipping information on your order and if that order is rejected, lost or destroyed, www.fidopharma.com cannot issue or refund credit of any kind. In case the error prompts the order back to FIDO PHARMA, then the return shipping cost will be deducted from the cost of the product and a credit note will be issued to you.
Violation of laws
www.fidopharma.com strongly recommends you to get well acquainted with the sales rules, regulations and restrictions of your state. For any kind of order delays due to violation of rules, restriction, laws of state www.fidopharma.com cannot be held responsible for such things.
Customer Refusal
Any product or order refused by the customer out of any genuine and authentic reason, should reach www.fidopharma.com warehouse in a good resalable condition. www.fidopharma.com refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer.
Package Loss
It is very rare for a domestic order to get lost, but sometimes it may happen. When your order is lost, please report www.fidopharma.com with the details of location, courier selection, and history. www.fidopharma.com will take every possible step to help resolve this matter.
Payment Methods
- Credit card (Master, Visa)
- Debit card (Master, Visa)
- COD (Cash on Delivery)
Available Courier Services
- DTDC
- BlueDart Express Limited
- Indiapost